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Welcome to the PSS Portal

Welcome to Professional Support Services Business Application Portal. This site provides our customers with a way to access DOT compliance information and documents managed by Professional Support Services. We have developed this website to allow you to get to know our products and services a bit better, as well as make all the information that we keep for you available to you 24 hours a day.

If you require immediate attention you can send us an email at or give us a call at 336-297-1741.

Please, use your user name and password to log in and gain access to the modules specific for your company and other restricted sections of this website.

News and Features

FMCSA Announces Enhancements to SMS
FMCSA Announces Enhancements to SMS Website July 25, 2014 The Federal Motor Carrier Safety Administration (FMCSA) announces a package of enhancements to the Safety Measurement System (SMS) website. SMS is an automated system that quantifies the on-road safety performance of commercial truck and bus companies that is used to identify and prioritize high-risk carriers for enforcement interventions, including increased roadside inspections and compliance reviews. The enhancements provide clearer descriptions and easier, more intuitive navigation features. The enhancements were derived from feedback solicited from motor carriers, law enforcement personnel, industry representatives and other stakeholders who were given an opportunity to critique various website enhancement proposals. The changes to the SMS website do not alter the SMS methodology or affect a carrier’s safety rating, which is subject to 49 CFR part 385, Safety Fitness Procedures. The enhancements are a continuation of FMCSA’s efforts, first announced in April 2010, to provide the motor carrier industry and other safety stakeholders with more comprehensive, informative, and regularly updated safety performance data. FMCSA will implement the SMS website enhancements by August 4, 2014. To assist users in adapting to the SMS website enhancements, FMCSA will hold three educational webinars, with two on August 20, 2014 (10:00-11:30 a.m. and 2:00-3:30 p.m.), and a third to be held on August 21, 2014 (2:00-3:30 p.m.). Webinar participants will be able to ask questions and receive real-time responses. Additionally during the webinars, FMCSA staff will discuss and answer questions on the Agency’s new adjudicated citations policy, which takes effect August 23, 2014. A full copy of the Federal Register notice is available here. To register for one of the upcoming three educational webinars, visit:   read more...

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